Shipping policy

Okay, here is the updated Shipping Policy for your Shopify store, incorporating your email address and specifying domestic shipping within Canada only:

Shipping Policy

Thank you for shopping with us! This policy outlines the details of how we process and ship your orders within Canada.

Order Processing:

  • Please allow 1 to 14 business days for us to process your order.
  • Processing times may vary depending on order volume and product availability.
  • You will receive a notification email once your order has been processed and is ready for shipment.
  • Business days are Monday through Friday, excluding statutory holidays.

Shipping Times & Carriers:

  • Once your order has been processed, the shipping time will depend on the carrier you select at checkout.
  • Estimated delivery times provided by the carrier will be displayed at checkout. Please note that these are estimates and actual delivery times may vary due to factors beyond our control (e.g., weather, carrier delays, remote locations).
  • You will receive a shipping confirmation email with a tracking number once your order has shipped, allowing you to monitor its progress.

Shipping Rates:

  • Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order within Canada, as well as the selected shipping carrier and service.

Free Shipping in Ontario:

  • We are pleased to offer FREE standard shipping on all orders over $100 (before taxes and after any discounts) with a delivery address within the province of Ontario, Canada.
  • If your order qualifies for free shipping, this option will automatically be available at checkout.

Domestic Shipping (Canada Only):

  • We currently only ship to addresses within Canada. We do not offer international shipping at this time.

Incorrect Addresses:

  • It is the customer's responsibility to ensure that the shipping address provided is correct.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If an order is returned to us due to an incorrect address, we will contact you to arrange for re-shipment at your expense.

Lost or Damaged Packages:

  • Once an order is passed to the shipping carrier, we are no longer responsible for lost or damaged packages.
  • If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim. We will do our best to assist you in this process.

Order Tracking:

  • Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your package on the carrier's website.

Changes to Your Order:

  • If you need to make changes to your shipping address after placing an order, please contact us immediately at blondhaus@outlook.com . We will do our best to accommodate your request if your order has not yet been processed or shipped.

Questions:

If you have any questions about our shipping policy, please do not hesitate to contact us at blondhaus@outlook.com .

Policy Last Updated: May 21, 2025